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Digital Lending Solution Modellica Engage helps organizations thrive in the online digital lending world

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Bank of America customers may see better service in the future

While little can be done when a bank's website is down, having strong, personalized service can keep customers more confident, less likely to leave and increase overall profits for financial institutions.
Credit Unions
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Software can help banks refocus on what's important

Not only does process automation software help cut back on subjectivity, it can also help turn the focus away from the monotonous application process and instead toward innovative and creative ways to offer new financial services.
Banks
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Customer Service satisfaction report finds credit unions and small banks far ahead of major financial institutions

The Index found that JP Morgan Chase had the highest rating at 74, and Bank of America the lowest, at 66.
Banks
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Better Customer Service Makes Credit Unions More Appealing

Some reports are also finding that customers are not only turning to credit unions for their lower rates and fees, but are also discovering better customer service, suggesting this "trend" may be here to stay.
Credit Unions
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The Importance Of Using Non-Traditional Data

For the 88 million Americans - over 35 percent of the adult population - that have little or no credit history, a loan or credit card could help them build a business or save money.
Credit Unions
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Moody's: Fiscal cliff could affect not just taxes, but loan default rates as well

Moody's Investors Services is reminding financial institutions of the possible consequences to current and future loans and mortgages, suggesting a growing importance of credit scoring software.
Credit Risk Management
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Loan originations from Credit Unions to reach record high in 2013

Recent reports have shown that customers are moving away from banks when borrowing funds, and one study found that slow execution of mortgage applications is consumers' biggest frustration when taking out a loan from a bank.
Credit Unions
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A Facebook app for credit unions brings loans to the social media generation

As banks and credit unions get the hang of using social media to connect with their customers, or potential customers, one software company has created the first mortgage calculator application for Facebook to help credit unions reach more people and originate more loans.
Credit Unions
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Bernanke: To speed up the housing market's slow recovery, increase lending

Providing loans to qualified borrowers is a much-needed solution to bring the real estate market back to its pre-recession days, according to one expert.
Credit Risk Management
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Credit unions say CFPB's APR proposal would create borrower confusion

The Credit Union Times reported this month that, as part of a series of new mortgage regulations, the CFPB proposed including previously excepted loan fees in the new calculation of the APR - everything except charges that are made after the loan closes would be taken into account.
Credit Unions
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Credit unions consider indirect lending to grow portfolios

Auto dealerships are expected to increase their sales pace this year to 805 vehicles annually, according to the most recent projection from automotive research firm Urban Science.
Credit Unions
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Recognizing the Power of Big Data In an Alternative Lending Landscape

With regards to big data, one of the major main points for corporations in any industry - not just the financial sector - focuses on capture and storage. That is, what are the most effective tools for capturing this data and keeping it on hand for later analysis?
Credit Unions
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