Rethinking case management for digital lending [Video]
The shifting online lending climate is pushing firms to rethink their case management practices. Banks and credit unions need more transparency into customer interactions across all phases of the relationship.
Risk analytics platforms can provide holistic case management functionality, organizing client information and providing everything from risk mitigation to business process automation through key client-related workflows.
The GDS Link risk management ecosystem features a case management module that covers application processing matters as well as fraud mitigation and collections. Get queue management, cross-selling and prioritization tools to help you ensure quick, efficient customer interactions so you can keep pace with the demands of today's digital customers.