A Day in the Life of Victoria McNeilis

[:en]Technical Support Manager
About Victoria:
I am 23-years-old and live in Leeds, a quirky fact about me is that when I was younger I really wanted to be a magazine editor. I would have my younger sisters draw me pictures then I’d pick the best ones and glue them into my handmade paper booklets!
I first knew something technical would be the field for me when I enrolled to study an IT course at Thomas Danby college. Since completing my course I have worked in the field of IT for 5 years, including 1 year at GDS Link UK.
 8:00 a.m.:
I drive in and I listen to Capital FM – on the walk from my carpark I listen to whatever songs are popular/in the charts at the time.
10:30 a.m.:
It depends what day it is for this one – on Friday’s and Monday’s I usually have a catch up with IPF regarding any upcoming changes etc.
Noon/Lunch Time:
I have a gossip about my day and life outside of work – I usually bring my own food into the office, if not, my favourite place to go is Lazy Lounge.
13:30 p.m.:
Catch up on any missed emails / alerts from lunchtime and plan the afternoon ahead.
18:00 p.m.:
Sometimes I get home, work-out and maybe do some cooking – other times I put my pajamas on and watch reality TV all night with lots of chocolate… TOWIE is my guilty pleasure!
3 Top tips for being a successful Technical Support Manager?

  • Be organised
  • Monitor trends & reports
  • Make lots of notes

Q1: Is there anything else you would like to learn more about that another member of the team does at GDS Link?
Building new systems, putting together FSD’s and data-dictionaries which is something Jordan & Wahid look after.
Q3: Who’s your favourite celebrity and why?  
Ant and Dec, they’re entertaining, seem quite down to earth and they make other celebrities eat bugs in the Australian Jungle!  
Q4: What do you love most about working in Leeds City Centre?
Lunchtime shopping dashes / free samples.[:]

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