These days, banks offer customers a range of digital channels to carry out their financial transactions without having to go to a branch, saving them both time and money. One such channel is mobile banking, where customers can receive notifications on their mobile phones and perform all kinds of operations, such as transfers and payments. And they can do all this easily and securely, 24 hours a day. The service does not depend on the mobile operator and does not require the customer to have a data plan or credit on their phone.
Online banking is slightly different. With online banking, you simply need internet access, whereas, with mobile banking, you need to download the app provided by your bank. There are many, many benefits to mobile banking, including the following:
- They do not accumulate charges for minutes or text messages;
- They do not require an internet connection, so there are no data costs;
- They are available 24 hours a day, seven days a week;
- They are covered by high levels of security;
- They work all over the world;
- They provide a wide range of services: balances, credit card payments, bills, etc.;
- You can use them to top-up the credit on a pre-pay phone;
- They provide greater flexibility, reduce the cost of transactions and increase security;
- You do not require computer or internet access to perform transactions;
- They promote the democratisation of financial services and products, providing more convenience for people living in rural areas.